Terms & Conditions
Effective Date: September 23, 2026
Welcome to DiStefano Aesthetics & Wellness (“DiStefano Aesthetics & Wellness,” “DiStefano,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, online forms, appointment-request features, and related services.
By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
1. About DiStefano Aesthetics & Wellness
DiStefano Aesthetics & Wellness is a medical spa and wellness practice located in Chattanooga, Tennessee.
Our website provides information about our aesthetic, wellness, beauty, and related services, including services such as skin rejuvenation, medical aesthetics, injectables, waxing and hair removal, body wellness, and other services offered by our practice.
Website information is provided for general informational purposes and may be updated or changed from time to time.
2. Website Use
You may use this website for lawful personal purposes and to learn about or inquire about services offered by DiStefano Aesthetics & Wellness.
You agree not to:
• Use the website for unlawful or fraudulent purposes;
• Submit false or misleading information;
• Attempt to gain unauthorized access to the website or its systems;
• Interfere with the operation or security of the website;
• Introduce viruses, malicious code, or other harmful material;
• Impersonate another person or business; or
• Use information obtained from the website for unauthorized commercial purposes.
We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.
3. Appointments and Services
Our website may allow you to request or schedule an appointment.
Submitting an appointment request or completing an online booking form does not necessarily guarantee an appointment unless you receive a confirmation from DiStefano Aesthetics & Wellness or our designated scheduling system.
Appointments, treatments, pricing, availability, cancellation policies, and other service-specific requirements may be subject to additional terms communicated to you at the time of booking or service.
We reserve the right to modify, reschedule, or cancel appointments when reasonably necessary.
4. Medical and Wellness Information
Information provided on this website is for general informational purposes and should not be considered medical advice, diagnosis, or treatment.
Information about treatments, procedures, products, or services does not guarantee that a particular treatment will be appropriate for you or produce a particular result.
Individual results may vary.
An individualized consultation may be required before certain services or treatments are provided.
If you have a medical emergency, call 911 or seek emergency medical attention immediately.
5. Website Content
We make reasonable efforts to keep the information on our website accurate and current. However, we do not guarantee that all information is complete, accurate, current, or free from errors.
Services, prices, promotions, availability, operating hours, and other website information may change without notice.
6. SMS/Text Messaging Terms
If you provide your mobile telephone number and separately consent to receive text messages from DiStefano Aesthetics & Wellness, you agree to receive text messages consistent with the type of consent you provide.
You must be 18 years of age or older to use this SMS service.
Depending on your selected consent, messages may include:
• Appointment confirmations;
• Appointment reminders;
• Scheduling or rescheduling notifications;
• Post-service follow-up;
• Service-related notifications;
• Information related to appointments or services you have requested;
• Special offers and promotions;
• Discounts;
• New service announcements;
• Customer loyalty communications;
• Referral promotions; and
• Other marketing communications for which you have provided express consent.
Message frequency may vary. Message and data rates may apply.
Providing your telephone number does not, by itself, constitute consent to receive marketing text messages.
SMS Cancellation / Opt-Out
You can cancel the SMS service at any time.
To stop receiving text messages, reply STOP to the text message you receive from us.
After you send STOP, we will send you a confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you provide consent again.
If you want to rejoin the messaging program, you may sign up again through an available consent method.
SMS Help
If you are experiencing issues with the messaging program, reply HELP for assistance.
You may also contact us directly:
DiStefano Aesthetics & Wellness
Phone: (423) 664-4494
Email: info@distefanomedspa.com
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for messages sent to you by us and for messages you send to us.
If you have questions about your mobile phone plan or data plan, please contact your wireless provider.
SMS Consent and Information Sharing
Your SMS consent is not a condition of purchasing goods or services.
We do not sell or share mobile information with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties except with aggregators and providers of text messaging services as necessary to provide the requested messaging service.
Information may be shared with subcontractors or service providers when necessary to support our business operations, such as customer service, scheduling, communications, website hosting, or technology services.
7. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website.
Please review our Privacy Policy for additional information regarding your personal information and privacy choices.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, booking platforms, social media accounts, payment services, or other third-party services.
Third-party services are governed by their own terms and policies. DiStefano Aesthetics & Wellness is not responsible for the content, availability, security, or privacy practices of third-party websites or services.
9. Intellectual Property
Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, design elements, and other materials, is owned by or licensed to DiStefano Aesthetics & Wellness.
You may view and use website content for personal, non-commercial purposes.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.
10. Disclaimer
The website is provided on an “as is” and “as available” basis to the extent permitted by applicable law.
We do not guarantee that:
• The website will always be available;
• The website will be uninterrupted or error-free;
• Website information will always be current or complete; or
• The website will always be free from harmful or malicious components.
Nothing in these Terms is intended to exclude any warranty, right, or protection that cannot legally be excluded.
11. Limitation of Liability
To the fullest extent permitted by applicable law, DiStefano Aesthetics & Wellness, its owners, employees, contractors, agents, and service providers will not be responsible for indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the website.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
12. Changes to These Terms
We may update these Terms & Conditions from time to time.
When changes are made, the updated Terms will be posted on this page and the Effective Date will be updated.
Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
13. Governing Law
These Terms are governed by applicable laws of the State of Tennessee, without regard to conflict-of-law principles, except where applicable law requires otherwise.
14. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
DiStefano Aesthetics & Wellness
7305 Jarnigan rd Suite 110
Chattanooga TN 37421
Phone: (423) 395-2008
Email: info@distefanomedspa.com
Website: https://go.distefanomedspa.com/
Last Updated: September 28, 2026